Question 1

How can I order something I saw on your Instagram page?

Accepted Answer

If you've seen something on our Instagram that isn't listed in the catalogue yet, get in touch via our contact form or DM us on Instagram — we'd love to help.

Question 2

Where are the products made?

Accepted Answer

Everything is designed and created in-house at our studio in Northcote, Auckland, New Zealand.

Question 3

How long does production take?

Accepted Answer

After placing your order we will be in contact to give you an accurate timeframe. All products are made to order in our Auckland studio — lead times vary by product, so please check the individual listing before ordering. If you have a tight deadline, get in touch and we'll do our best to help.

Question 4

Can you rush my order?

Accepted Answer

Please contact us if you are on a tight deadline. We'll try our best to accommodate a shortened timeline. Rush order fees will apply.

Question 5

Can I customise my order?

Accepted Answer

Yes! We would love to bring your vision and style to life. Get in contact with us to see what's possible.

Question 6

Do you have a minimum spend or order quantity?

Accepted Answer

No minimum spend or order quantity at all. Order as few or as many items as you'd like.

Question 7

Can I pay a deposit?

Accepted Answer

Full payment is taken through our website. If you would like to arrange a deposit please contact us directly. Full payment is required before we can begin creating your product.

Question 8

Can I pick up from your Auckland studio?

Accepted Answer

Yes, you are welcome to pick up your order from our studio in Northcote, Auckland. Select Local Pickup at checkout and we will contact you when your order is ready to collect.

Question 9

What happens after I purchase?

Accepted Answer

After purchasing we will contact you to confirm your personalisation details. We'll then prepare artwork for your review, with up to two rounds of amendments included. Once you approve the artwork we begin production. When complete you'll receive a dispatch notification with your tracking number.

Question 10

How much will shipping be?

Accepted Answer

Shipping rates are calculated at checkout based on your order and delivery address. All packages are couriered from our Auckland studio and include protective packaging. Different items have different rates based on dimensions and weight.

Question 11

Do you offer international shipping?

Accepted Answer

We currently do not offer international shipping. All orders are shipped within New Zealand.

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Shop Our Collections

Acrylic Welcome Signs

Acrylic Welcome Signs

Drink Tags

Drink Tags

Fabric Welcome Signs

Fabric Welcome Signs

Gift Boxes

Gift Boxes

Guest Books

Guest Books

Ring Boxes

Ring Boxes

Wishing Wells

Wishing Wells